Shipping policy

Shipping Policy

Last Updated: July 2026

Thank you for shopping with us! Every item is made to order, which means your purchase is created especially for you after you place your order. This helps reduce waste and allows us to offer a wide variety of unique designs.

Order Processing

  • Orders are typically processed within 2–5 business days.
  • During holidays, sales events, or periods of high demand, processing times may be slightly longer.
  • Once your order has been produced, it will be shipped using the shipping method selected at checkout.

Estimated Shipping Times

Shipping times are estimates and begin after your order has been processed.

United States

  • Standard Shipping: 3–7 business days

Canada

  • Standard Shipping: 7–14 business days

International

  • Standard Shipping: 10–30 business days, depending on the destination and local customs processing.

Please note that shipping times are estimates and cannot be guaranteed.

Shipping Costs

Shipping charges are calculated at checkout based on the destination, shipping method, and the items in your order.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information (when available). Please allow up to 48 hours for tracking information to update.

Multiple Items

If your order contains multiple products, they may be produced at different facilities and shipped separately. If this happens, you will receive separate tracking information for each shipment when available.

Incorrect Shipping Address

Please ensure your shipping address is correct before completing your purchase.

If an incorrect or incomplete address is provided and the package is returned, the customer may be responsible for any additional shipping charges required to resend the order.

Delayed or Lost Shipments

While we work with trusted production and shipping partners, we cannot control delays caused by:

  • Weather
  • Carrier delays
  • Customs processing
  • Holidays
  • Other circumstances beyond our control

If your package appears to be lost, please contact us, and we will work with the shipping carrier to help resolve the issue.

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, VAT, or other taxes imposed by the destination country. These charges are the responsibility of the customer.

Questions?

If you have any questions about your order or shipping, please contact us through our Contact Us page. We're always happy to help and will do our best to respond as quickly as possible.